Zoran Bet has a zero-tolerance policy toward underage gambling. Betting-related services are intended only for people who have reached the age permitted by applicable law in Ethiopia and by the terms that govern the service. This page explains the age rules, identity and age checks, account restrictions, and steps taken when underage access is suspected or confirmed. These controls help protect young people and support responsible account use. Parents and guardians can also contact Zoran Bet to report a concern.
Minimum Age Requirement in Ethiopia
For this draft, the minimum age is 21 years or older, unless applicable law or licence terms state otherwise. The current threshold must be confirmed by Zoran Bet’s compliance team against applicable Ethiopian law, licence conditions, and regulator guidance before publication. If local law, licence conditions or regulator guidance require stricter controls, Zoran Bet applies the stricter standard.
Only people who meet the applicable minimum age may register or use betting-related services. Users must provide accurate personal details, including their date of birth, and must not open or operate an account in another person’s name. An adult’s account must not be used as a way for a minor to access betting services.
The age requirement applies across all Zoran Bet products and account functions, including sport betting, live betting, keno, games, promotions and account access. If you are unsure whether you meet the applicable age requirement, do not register or use an account until you have checked the current rules.
How Zoran Bet Verifies Age and Identity
Age checks are a protective control, not a formality. Zoran Bet may verify a user’s identity and date of birth during account checks or when further confirmation is needed. Depending on the circumstances, the site may request:
- a government-issued ID;
- a passport or national identification document;
- confirmation of date of birth;
- phone number verification;
- confirmation that a payment method belongs to the account holder; or
- proof of address, if required by compliance checks.
Documents and account details must belong to the person who holds the account and must be accurate. Do not submit a parent’s, friend’s, relative’s, or other third party’s documents to verify an account. Verification may be required before deposits, withdrawals, bonus use or continued account access. If a document is requested, follow the official instructions provided by Zoran Bet and avoid sending sensitive information through channels that have not been confirmed as official.
When KYC Checks May Be Required
Zoran Bet may carry out Know Your Customer (KYC) checks at different points in the account relationship. A check may be requested during registration, before a first withdrawal, after activity that requires review, or when account information needs to be confirmed.
- Account details do not match payment details.
- There are signs that another person may be using the account.
- The user appears to be below the permitted age.
- An internal risk review identifies a need for further checks.
These checks help the site assess whether the account is being used by its named holder and whether the age requirement has been met. If a user does not provide requested verification, access may be restricted, the account may be temporarily blocked, or it may be closed in line with the Terms and Conditions. Do not continue trying to use the account while an age or identity concern is being reviewed.
What Happens If an Underage Account Is Detected
If information or a report suggests that an account may belong to, or be used by, someone below the permitted age, Zoran Bet may restrict the account while it reviews the concern. This is a precautionary measure and does not, by itself, determine the outcome of the review.
- The account may be temporarily restricted or blocked.
- While restrictions are in place, the user may be unable to place bets, add funds, or withdraw funds pending checks.
- The compliance team may review submitted documents and relevant account activity.
- If the review confirms that the user is below the permitted age, the account will be closed.
- Any further handling of account funds, unsettled bets, or promotions will follow applicable law, licence requirements, and Zoran Bet procedures.
Any balance, unsettled bets or promotional funds will be reviewed according to applicable law, licence requirements and Zoran Bet internal compliance procedures. No automatic refund or other specific outcome is promised. The user may be asked to provide information needed to complete the review.
Protection Against Third-Party and Family Account Use
An adult account must remain under the control of its named holder. Sharing access can expose a young person to betting services and can also make it harder to identify who used the account. Users must not give another person their login details, allow a child or teenager to use an adult account, use someone else’s documents, or register an account in an adult’s name when a minor will actually use it.
Adults who use a shared phone or computer should take practical steps to keep account access private:
- Do not save the account password in a browser on a shared device.
- Use a screen lock and sign out when finished using the account.
- Keep SMS verification codes and one-time passwords (OTPs) private.
- Check account access and payment activity for anything unfamiliar.
- Contact support promptly if you suspect another person has accessed the account.
If you need account access help, visit Zoran Bet login. For details about how personal information is handled, read the Privacy Policy. Never share a verification code with a child or with anyone claiming to need it on your behalf.
How Parents or Guardians Can Report Underage Access
A parent or guardian who suspects that a young person has registered for an account or used an adult’s account can contact Zoran Bet support. A clear report helps the team identify the account and assess the concern.
- Provide the account username, phone number, or email address, if known.
- Explain why you believe underage access may have occurred and when you noticed it.
- Provide proof of guardianship or other relevant documentation if support requests it.
- Do not send sensitive documents through an unsecured channel unless support gives official instructions for doing so.
To report suspected underage gambling, use Contact Us. Zoran Bet reviews these reports seriously and may temporarily restrict the account while the case is reviewed. If you are unsure what information is appropriate to share, contact support first and ask for the official process.
Marketing and Bonus Restrictions for Young People
Zoran Bet should not intentionally target minors through advertising, promo codes, bonuses, sports content, or game pages. Communications and materials should be designed for eligible adults and must not frame betting as a source of income, a sign of status, or a solution to money problems.
- Materials should not use child-oriented visuals or school-related targeting.
- Messages must not encourage anyone to bypass age checks.
- Bonus access must not be available before required verification, where applicable.
Bonus rules are explained on Zoran Bet bonus code, but promotions are never intended for underage users. If a young person sees material that appears to encourage their participation, a parent or guardian can report it through the official support channel.
Responsible Gaming and Early Risk Prevention
Early access to gambling may increase the risk of harmful behaviour. Age restrictions and identity checks are therefore safeguards, not simply account formalities. Families can reduce the chance of unintended access by keeping devices and account credentials secure and by responding promptly to any suspected use.
Betting should not be presented to young people as entertainment they should try or as a way to earn money. If you are concerned about gambling-related behaviour in your household, take the concern seriously and seek appropriate support. For safer gambling tools and risk guidance, visit Responsible Gaming.
Related Policies
The following policies provide further information about access, account rules, and how Zoran Bet handles related matters:
- Age Restriction Policy
- Legal Status in Ethiopia
- License & Regulation
- State / Regional Restrictions
- Terms and Conditions
- Privacy Policy
- Cookie Policy
- Disclaimer
- Contact Us
Frequently Asked Questions
Can a minor create or use a Zoran Bet account?
No. A person below the minimum age applicable under Ethiopian law and the relevant licence terms must not register, deposit, place bets, or use betting-related services.
What age must a user be in Ethiopia?
The working threshold in this draft is 21 years or older, unless applicable law or licence terms state otherwise. Zoran Bet must confirm the current requirement with its compliance team before publication.
May I verify my account with a family member’s ID?
No. Verification documents and account details must relate to the named account holder. Using another person’s documents is not permitted and may lead to an account review or restriction.
Can a parent or guardian ask Zoran Bet to review an account?
Yes. A parent or guardian can contact support through the official Contact Us page, share relevant account details if known, and explain the concern. Zoran Bet may restrict access while it reviews the report.
What happens to funds if an account is confirmed to be underage?
The account will be closed if the review confirms that the user is below the permitted age. Any balance, unsettled bets, or promotional funds will be reviewed under applicable law, licence requirements, and Zoran Bet procedures; a particular outcome is not guaranteed.
Policy review: The applicable age threshold and page review date must be confirmed by Zoran Bet Compliance before publication. For corrections or policy questions, contact Zoran Bet support through Contact Us.
Author: Saba Mulugeta
Saba evaluates customer support and complaint information for betting brands. She verifies listed channels, opening hours, language availability, and the context of test responses. A single interaction is never treated as proof of permanent service quality, and unresolved questions remain visible.